SHIPPING & HANDLING
All orders ship from Australia, via Australia Post.
If stock is on hand, we will ship as soon as possible.
Almost all pieces are made to order, so please allow two weeks for dispatch. Handmade takes time but we believe it’s worth the wait! We will let you know how long things are going to take.
If you need something urgently, please don’t hesitate to get in touch – we’ll do our best to figure something out.
All orders within Australia are shipped with registered mail, insurance and tracking. A signature will be required upon delivery. We believe that the cargo is pretty precious so it’s worth taking the time to look after it.
You should expect your package within 3-4 days via this method.
A flat rate of $12 is charged.
If you would like the goods sent Express Post with insurance, a rate of $16 will be charged.
INTERNATIONAL SHIPPING OPTIONS
We ship to the United Kingdom and the United States. A flat rate of $30 is charged.
It will generally take between 7 to 10 working days but at peak times can take up to 20 days. This is not express post. If you require express post, please let us know.
Shipping to any other country outside of the UK and US will be quoted on.
Please look at the Australia Post website for further information regarding shipping to other countries:
Please note that there is a chance that international orders may be delayed by customs or the postal service in the recipient’s country. Unfortunately we cannot predict or be held responsible for these delays, or for any customs fees that your country may charge. This is a rare occurrence, but still worth being aware of.